¿Te gustaría repasar diferentes unidades que te ayudan con tu inglés para atención al cliente en hoteles y hostelería en general?
Autor: U 2 4 Business
Hotel Vocabulary; how to say NO
Hotel Vocabulary; being proactive
Hotel Vocabulary; directing your guests
Hotel Vocabulary; assuring your guests
When things go well, good customer service is easy, isn’t it? But what about when our guests are worried or frustrated?