Not every manager bothers with job descriptions. So why should your company use them?
Categoría: Human Resources
Emociones en inglés
¿Sabes utilizar la palabra exacta para describir emociones en el mundo de la empresa? Empecemos con algo de vocabulario. Usa los vídeos e intenta formar frases con cada emoción.
Fake It Till You Make It
The expression ‘fake it till you make it‘ is an invitation to do something you find difficult until you do it really well. And it means you have to repeat it time and time again so you master the concept or the action.
Some people are not in favour, Lisa Quast, who wrote the article Why you should stop trying to ‘fake it till you make it’. Some other people like doctor Amy Cuddy are well in favour:
What do you think?
El secreto para el mejor Customer Service
Hoy vamos a compartir el secreto mejor guardado para que siempre se ofrezca en tu empresa el mejor servicio al cliente de forma consistente. ¿Lo vemos juntos?
Top Customer Complaints
Many people in the tourism industry agree the most important factor contributing to success in what they do, has to do with “being service driven”.
Providing customers (who are often tourists from foreign countries) with satisfactory service has never been more important, as any person who visits your hotel, travel agency, restaurant, or B&B can post online reviews that are available for anyone to see in a matter of seconds.