Top Customer Complains

Many people in the tourism industry agree the most important factor contributing to success in what they do, has to do with “being service driven”.


Providing customers (who are often tourists from foreign countries) with satisfactory service has never been more important, as any person who visits your hotel, travel agency, restaurant, or B&B can post online reviews that are available for anyone to see in a matter of seconds.

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True Leadership, the rare trait to be successful

Usando el título de un artículo sobre liderazgo recordamos y mejoramos tu vocabulario de inglés de negocios. ¿Preparados? ¿Listos? ¡Ya!

How Can You Tell Someone Has True Leadership Skills? This Famous Study Narrows It Down to This 1 Rare Trait

In 2001, this best-selling management consultant identified one leadership behavior found in the most successful CEOs. Some things just don’t change over time.

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