Would you like to watch a fun video about waiters, clients and restaurants? Of course this never happens in real life. Please DO NOT do this at your restaurant :p
We promise you WILL learn useful ways to respond to difficult clients. Ready?
Nice sentences we want to use:
1- Hi ladies, my name is Amy, and I’ll be your waitress today, Is there anything I can get you to drink while you’re looking at the menus?
[Horrible Complain. Did you get what it was?]
2- Well, I apologise for the food the last few times. And we will certainly do our best so that doesn’t happen again.
3- Would you like me to take the food back and bring it out in a few minutes?
4- Madam, you are absolutely right. I apologise. I’m gonna get this fixed for you right away.
5- I had the chefs take extra special care for you. And I’m truly sorry for the inconvenience.
Question: How would you answer to difficult clients like these?
- Did that waitress listen to a word I said? This stake is medium rare. I asked for medium. And I want extra gravy for my mashed potatoes.
- Let me ask you something. How hard is your job? How intelligent do you have to be to take a food order? Jesus!