Hoy vamos a compartir el secreto mejor guardado para que siempre se ofrezca en tu empresa el mejor servicio al cliente de forma consistente. ¿Lo vemos juntos?
Recuerda este acrónimo: L.A.S.T.
Etiqueta: clients
14 Phone Customer Service Techniques you really Need to Master
Customer-centric companies are benefitting from increasing the service quality of their phone conversations. Making these customer interactions more personal, professional and effective can increase customer satisfaction, promote a positive brand image and increase revenue for the company.
Enhancing the customer service techniques of call center agents should therefore be a focus of any customer-centric company.
Below is a list of 14 techniques to provide amazing customer service over the phone.